Shipping & Delivery
Is my order confirmed?
You will receive an email with the order confirmation. Please contact our helpdesk (mail: email@example.com or call: +91-9599487834 if you are unsure.
When will you ship my order?
We usually dispatched the material on the same day if the order is received by 11 AM else the order is shipped on the next day the order is received.
When will my order get delivered?
We normally ship all orders within 4-6 business days. Final delivery time will vary based on location.
Transit and delivery time may vary depending on your location and the ordered items.
How much do you charge for delivery?
Currently, we are offering Free Shipping with all the products listed on www.dvcomm.in
How can I track my order?
An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Helpdesk immediately. Drop us an email at firstname.lastname@example.org or give us a call at 9599487834 (10 AM – 5 PM, Monday to Saturday).
How do I place Bulk Orders?
You can place bulk orders by dropping us a mail at email@example.com or by contacting us at +91-9599487834 (10 AM - 5 PM, Monday to Saturday).
I don’t want the package to carry an invoice/amount as it is a gift. Can this be done?
Unfortunately, invoices are mandatory due to Government regulations.
I have received a damaged product, what should I do?
We always request and encourage the customer to create a video whenever they received the material before unwrapping the packet to keep your case strong to claim for the damage. In the event that you receive a damaged product, please send us the video on our official id: firstname.lastname@example.org or reach out to us at +91-9599487834 and we will resolve the issue to your satisfaction.
Please ensure that the packaging of the received product is intact with you for return/replacement.
What is the condition for Next Day Delivery (NDD)?
- Next Day Delivery is available only for selected pin codes.
- To confirm the Next Day Delivery. Kindly drop us a mail with the address and pin code so that we will confirm it for you.